Communication skills count among the top future competences of internal auditors. The World Economic Forum has ranked communication as second most important future skill for jobs in the areas of data and artificial intelligence (World Economic Forum: The Future of Jobs Report, 10/2020:38). This course provides an overview of the importance of communication for internal auditing (IA). This course is divided into five parts which show...

... the components of the IA communication model,
... how the different communication channels can be used in IA daily life,
... which new technologies can be applied in IA communication,
... psychological mechanisms of motivation and volition (the competence to implement), and
... the central role of trust into IA, and how IA can build up solid trust.

The course does not require previous experience or specific professional knowledge. It is well suited as foundation for improvement measures of IA communication.This course is the first module of the certification program »Approved Communicative Auditor (ACA)«.

9 CPE hours. Required time 455 minutes, social learning with 5 tasks (discussion or reflection) and a transfer of knowledge into daily professional life, 5 tests with a total of 35 questions, 29'000 words, 193 minutes of video presentations, 193 minutes of podcast.